{"id":11078,"date":"2023-02-19T16:00:00","date_gmt":"2023-02-19T16:00:00","guid":{"rendered":"https:\/\/animalriding.com\/general-conditions\/"},"modified":"2023-02-19T16:00:00","modified_gmt":"2023-02-19T16:00:00","slug":"general-conditions","status":"publish","type":"page","link":"https:\/\/animalriding.com\/en\/general-conditions\/","title":{"rendered":"General conditions"},"content":{"rendered":"

General Terms and Conditions Animal Riding B.V.<\/strong><\/p>\n

Contents: Article 1 – Definitions Article 2 – Entrepreneur’s identity Article 3 – Applicability Article 4 – The offer Article 5 – The agreement Article 6 – Right of withdrawal Article 7 – Costs in case of withdrawal Article 8 – Exclusion of right of withdrawal Article 9 – The price Article 10 – Conformity and guarantee Article 11 – Delivery and execution Article 12 – Duration transactions: duration, termination and extension Article 13 – Payment Article 14 – Disputes Article 15 – Additional or different provisions Article 1 – Definitions In these terms and conditions, the following definitions apply: Reflection period: the period within which the consumer can make use of his right of withdrawal;
\nConsumer: the natural person who is not acting in the exercise of a profession or business and enters into a distance contract with the entrepreneur;
\nDay: calendar day;
\nDuration transaction: A distance contract relating to a series of products and\/or services, the delivery and\/or purchase obligation of which is spread over time;
\nDurable data carrier: any means that enables the consumer or entrepreneur to store information addressed to him personally in a way that allows future consultation and unaltered reproduction of the stored information. Right of withdrawal: the possibility for the consumer to waive the distance contract within the withdrawal period;
\nModel form: the model form for withdrawal that the entrepreneur makes available that a consumer can fill in when he wants to exercise his right of withdrawal. Entrepreneur: the natural or legal person who offers products and\/or services to consumers from a distance;
\nDistance contract: an agreement whereby, within the framework of a system organized by the entrepreneur for the distance sale of products and\/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication;
\nTechnique for distance communication: means that can be used for the conclusion of an agreement, without the consumer and entrepreneur being together in the same room at the same time. General Terms and Conditions: the present General Terms and Conditions of the entrepreneur. Article 2 – Identity of the entrepreneur: Name of entrepreneur: Jef van de Wardt Animal Riding B.V. Visiting address: Spoorstraat 47-49 4041CL Kesteren Telephone number: 0488-745104. E-mail address: info@animalriding.com Chamber of Commerce number: 51696932 VAT identification number: NL 850 132 058 B01 Article 3 – Applicability These general terms and conditions apply to every offer by the entrepreneur and to every distance contract and order concluded between entrepreneur and consumer.
\nBefore the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer.<\/p>\n

If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions are available for inspection at the entrepreneur’s premises and that they will be sent free of charge to the consumer as soon as possible upon request.
\nIf the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that it can be stored by the consumer in a simple manner on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that, at the consumer’s request, they will be sent electronically or otherwise free of charge. In the event that specific product or service conditions apply in addition to these general conditions, the second and third paragraphs shall apply mutatis mutandis and in the event of conflicting general conditions, the consumer may always rely on the applicable provision that is most favorable to him. If one or more provisions in these general conditions at any time wholly or partially void or destroyed, then the agreement and these conditions for the rest remain in force and the provision concerned will be replaced by mutual agreement immediately by a provision that the scope of the original as closely as possible. Situations not provided for in these general terms and conditions should be assessed ‘in the spirit’ of these general terms and conditions. Uncertainties about the interpretation or content of one or more provisions of our terms and conditions must be interpreted ‘in the spirit’ of these general terms and conditions. Article 4 – The offer If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
\nThe offer is without obligation. The entrepreneur is entitled to change and adapt the offer.
\nThe offer contains a complete and accurate description of the products and\/or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images these are a true reflection of the products and \/ or services offered. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.
\nAll images, specifications and data in the offer are indicative and can not lead to compensation or dissolution of the agreement.
\nImages of products are a true reflection of the products offered. Entrepreneur cannot guarantee that the colors displayed correspond exactly to the real colors of the products.
\nEach offer contains such information that it is clear to the consumer what the rights and obligations are, which are attached to the acceptance of the offer. <\/p>\n

This concerns in particular: the price including taxes; any shipping costs; the manner in which the agreement will be concluded and which actions are necessary for this; whether or not the right of withdrawal is applicable; the method of payment, delivery and performance of the agreement; the period for acceptance of the offer, or the period within which the entrepreneur guarantees the price; the level of the rate of distance communication if the costs of using the technique for distance communication are calculated on a basis other than the regular basic rate for the means of communication used; whether the agreement will be archived after its conclusion, and if so in what way it can be consulted by the consumer;
\nthe way in which the consumer, before concluding the agreement, can check the data provided by him in connection with the agreement and, if desired, rectify them;
\nany other languages, besides Dutch, in which the agreement can be concluded;
\nthe codes of conduct to which the trader is subject and the way in which the consumer can consult these codes of conduct electronically; and
\nthe minimum duration of the distance agreement in the event of a duration transaction. Article 5 – The agreement The agreement is concluded, subject to the provisions of paragraph 4, at the moment of acceptance by the consumer of the offer and the fulfillment of the corresponding conditions.
\nIf the consumer has accepted the offer electronically, the trader will immediately confirm receipt of acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement.
\nIf the agreement is created electronically, the entrepreneur will take appropriate technical and organizational measures to protect the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate security measures.
\nThe entrepreneur can – within legal frameworks – inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the remote agreement. If, on the basis of this investigation, the entrepreneur has good grounds not to enter into the agreement, he is entitled to refuse an order or application or to attach special conditions to the implementation, giving reasons.<\/p>\n

The trader will send the consumer the following information with the product or service, either in writing or in such a way that the consumer can store it in an accessible manner on a durable data carrier: the visiting address of the establishment of the entrepreneur where the consumer can go with complaints;
\nthe conditions under which and the way in which the consumer can make use of the right of withdrawal, or a clear notification regarding the exclusion of the right of withdrawal;
\nthe information on guarantees and existing after-sales service;
\nthe data included in article 4 paragraph 3 of these terms and conditions, unless the entrepreneur has already provided this data to the consumer before the execution of the agreement;
\nthe requirements for termination of the agreement if the agreement has a duration of more than one year or is of indefinite duration. In case of a duration transaction, the provision in the previous paragraph applies only to the first delivery. Each agreement is entered into under the suspensive conditions of sufficient availability of the relevant products. Article 6 – Right of withdrawal Upon delivery of products: When purchasing products, the consumer has the possibility of dissolving the agreement without giving reasons for 14 days. This reflection period commences on the day after receipt of the product by the consumer or a representative previously designated by the consumer and communicated to the entrepreneur.
\nDuring the reflection period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging, in accordance with the reasonable and clear instructions provided by the entrepreneur.
\nIf the consumer wishes to exercise his right of withdrawal, he is obliged to make this known to the entrepreneur within 14 days after receipt of the product. The consumer must make this known using the model form. After the consumer has made it known that he wants to use his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods have been returned in time, for example by means of a proof of dispatch.
\nIf the customer has not made known, after the expiry of the periods mentioned in paragraph 2 and 3, that he wishes to make use of his right of withdrawal or has not returned the product to the entrepreneur, the purchase is a fact.
\nWith delivery of services: When services are supplied, the consumer has the option of dissolving the contract without giving reasons for at least 14 days, starting on the day of entering into the contract.
\nIn order to make use of his right of withdrawal, the consumer will focus on the reasonable and clear instructions provided by the entrepreneur in the offer and \/ or at the latest at the time of delivery.<\/p>\n

Article 7 – Costs in case of withdrawal If the consumer makes use of his right of withdrawal, at most the costs of returning the product will be for his account.
\nIf the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after the withdrawal. This is subject to the condition that the product has already been received back by the merchant or conclusive evidence of complete return can be provided. Reimbursement will be made through the same payment method used by the consumer unless the consumer explicitly authorizes a different payment method.
\nIf the product is damaged by careless handling by the consumer, the consumer is liable for any depreciation in value of the product.
\nThe consumer cannot be held liable for depreciation in value of the product if the entrepreneur has not provided all legally required information about the right of withdrawal, this should happen before the conclusion of the purchase agreement. Article 8 – Exclusion of right of withdrawal The entrepreneur can exclude the consumer’s right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal applies only if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement. Exclusion of the right of withdrawal is only possible for products: that have been created by the trader in accordance with the consumer’s specifications; that are clearly personal in nature; that cannot be returned due to their nature;
\nthat spoil or age quickly;
\nwhose price is subject to fluctuations in the financial market that are beyond the trader’s control;
\nfor single newspapers and magazines;
\nfor audio and video recordings and computer software of which the consumer has broken the seal. for hygiene products of which the consumer has broken the seal. Article 9 – The price During the period of validity stated in the offer, the prices of the products and\/or services offered will not be increased, except for price changes due to changes in VAT rates.
\nContrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This link to fluctuations and the fact that any prices mentioned are target prices will be mentioned in the offer. Price increases within 3 months after the conclusion of the contract are only allowed if they are the result of statutory regulations or provisions. Price increases from 3 months after the conclusion of the contract are only allowed if the entrepreneur has stipulated it and:
\nthese are the result of statutory regulations or provisions; or
\nthe consumer is authorized to terminate the contract on the day on which the price increase takes effect. The prices mentioned in the offer of products or services include VAT. All prices are subject to printing and typesetting errors.<\/p>\n

No liability is accepted for the consequences of printing and typesetting errors. In case of printing and typesetting errors, the entrepreneur is not obliged to deliver the product according to the incorrect price. Article 10 – Conformity and Guarantee The trader guarantees that the products and\/or services fulfill the contract, the specifications stated in the offer, the reasonable requirements of soundness and\/or usability and the existing statutory provisions and\/or government regulations on the date the contract was concluded. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
\nA guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur on the basis of the agreement.
\nAny defects or wrongly delivered products must be reported to the entrepreneur in writing within 4 weeks after delivery. Return of the products should be in the original packaging and in new condition.
\nThe warranty period of the entrepreneur corresponds to the manufacturer’s warranty period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products. The guarantee does not apply if:
\nThe consumer has repaired and\/or modified the delivered products himself or has had them repaired and\/or modified by a third party;
\nThe delivered products have been exposed to abnormal conditions or otherwise treated carelessly or contrary to the instructions of the entrepreneur and\/or have been treated on the packaging;
\nThe inadequacy is wholly or partially the result of regulations which the government has set or will set regarding the nature or quality of the materials used. The products are used other than privately and deployed for commercial purposes Article 11 – Delivery and execution The company will take the greatest possible care when receiving and executing orders for products and in assessing applications for the provision of services.
\nThe place of delivery is the address that the consumer has made known to the company.
\nWith due observance of what is stated in paragraph 4 of this article, the company will execute accepted orders with convenient speed but at the latest within 30 days, unless the consumer has agreed to a longer delivery period. If the delivery is delayed, or if an order is not or only partially carried out, the consumer receives this no later than 30 days after the order was placed. The consumer in that case has the right to dissolve the agreement without cost. The consumer is not entitled to compensation.
\nAll delivery terms are indicative. The consumer cannot derive any rights from any terms mentioned. <\/p>\n

Exceeding a period gives the consumer no right to compensation.
\nIn case of dissolution in accordance with the paragraph 3 of this article, the entrepreneur will refund the amount paid by the consumer as soon as possible, but at the latest within 14 days after dissolution.
\nIf delivery of an ordered product proves impossible, the entrepreneur will make an effort to provide a replacement article. At the latest upon delivery, it will be reported in a clear and comprehensible manner that a replacement article is being delivered. With replacement articles, the right of withdrawal cannot be excluded. The costs of any return shipment shall be borne by the entrepreneur.
\nThe risk of damage and\/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless otherwise expressly agreed. Article 12 – Extended duration transactions: duration, termination and extension Termination The consumer may contract for an indefinite period and which extends to the regular delivery of products (including electricity) or services, at any time terminate in accordance with agreed termination rules and a notice of up to one month. The consumer may terminate a fixed-term contract that was concluded for the regular delivery of products (including electricity) or services at any time at the end of the fixed term in compliance with the applicable termination rules and a period of notice that does not exceed one month. The consumer may terminate the contracts referred to in the previous paragraphs:
\nat any time and not be limited to termination at a specific time or in a specific period;
\nat least terminate them in the same way as they were entered into by him;
\nalways terminate them with the same notice period as the entrepreneur has stipulated for himself. Renewal A fixed-term contract that has been entered into for the regular supply of products (including electricity) or services may not be tacitly renewed or renewed for a fixed term. Notwithstanding the previous paragraph, a fixed-term contract that has been concluded for the regular delivery of daily news and weekly newspapers and magazines may be tacitly renewed for a fixed term not exceeding three months, if the consumer can terminate this extended contract by the end of the extension with a notice period not exceeding one month. A fixed-term contract that has been concluded for the regular delivery of products or services may be tacitly extended for an indefinite period of time only if the consumer may terminate it at any time with a period of notice that does not exceed one month and a period of notice that does not exceed three months in the event that the contract extends to the regular, but less than once a month, delivery of daily, news and weekly newspapers and magazines. A contract with a limited duration for the regular supply of trial days, news and weekly newspapers and magazines (trial or introductory subscription) is not tacitly continued and ends automatically at the end of the trial or introductory period. <\/p>\n

Duration If a contract has a duration of more than one year, after one year the consumer may at any time terminate the contract with a notice of up to one month, unless the reasonableness and fairness oppose termination before the end of the agreed duration. Article 13 – Payment Unless otherwise agreed, the amounts owed by the consumer should be paid within 7 working days after the start of the reflection period as referred to in article 6 paragraph 1. In case of an agreement to provide a service, this period commences after the consumer has received the confirmation of the agreement.
\nThe consumer has the duty to inaccuracies in payment data provided or stated to report immediately to the entrepreneur.
\nIn case of non-payment of the consumer, the entrepreneur has the right, subject to legal restrictions, the advance notice to the consumer reasonable costs to charge.
\nArticle 14 – Disputes Contracts between the entrepreneur and the consumer to which these general conditions relate, are exclusively governed by Dutch law. Even if the consumer resides abroad.
\nThe Vienna Sales Convention does not apply. Article 15 – Additional or different provisions Additional provisions or provisions deviating from these general conditions may not be to the detriment of the consumer and should be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.<\/p>\n","protected":false},"excerpt":{"rendered":"

General Terms and Conditions Animal Riding B.V. Contents: Article 1 – Definitions Article 2 – Entrepreneur’s identity Article 3 – Applicability Article 4 – The offer Article 5 – The agreement Article 6 – Right of withdrawal Article 7 – Costs in case of withdrawal Article 8 – Exclusion of right of withdrawal Article 9… Read More<\/a><\/p>\n","protected":false},"author":344,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11078","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nGeneral conditions - Animal Riding<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/animalriding.com\/en\/general-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General conditions - Animal Riding\" \/>\n<meta property=\"og:description\" content=\"General Terms and Conditions Animal Riding B.V. 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